Regarding COVID-19

UPDATE MARCH 19, 2020:


In recognition of increased cases of COVID-19 in our area
and for the safety of everyone, as of this afternoon, all pet owners are asked to remain in their cars.  Please call or text us when you arrive and someone will come out to your car to bring your pet inside or will bring you your medication or food order.

Thank you for your understanding!

At Creekside Animal Hospital, we are entirely focused on the medical experience of our clients and patients. Now, more than ever, in light of the evolving COVID-19 (Coronavirus) situation, we are focused on the health and safety of all our clients, patients and employees, without compromising the quality of our veterinary services.

We have added additional cleaning and sanitizing protocols on top of the already stringent protocols we follow as an American Animal Hospital Association (AAHA) accredited hospital to do everything possible to protect our clients, patients, employees and our families.   Don’t panic if you see us gloved up and wiping.  We are doing everything we can to be on top of this developing situation.

In the interest of all of our clients and staff, the Creekside Animal Hospital team requests that any clients who are exhibiting symptoms such as fever, cough, shortness of breath, or breathing difficulties refrain from coming to the facility and have a family member or friend bring their pet or reschedule the appointment entirely.  If anyone comes to our facility and is visibly ill, we reserve the right to suspend the appointment and send them home for the safety of everyone who comes to our facility.

We also ask that you limit the number of family members accompanying you to those necessary for the transport and restraint of your pet(s).

For the convenience of our established clients, we will offer a telemedicine option through our app which can be downloaded from the link at the top of the page.  Please call our office for payment arrangements and to see if this might be an option for your pet.

We are also happy to do curbside drop-off and pick-up for our clients who would prefer to not come into the building.  This also extends to those picking up pet food or prescriptions.  Just call or text us when you arrive.

Creekside Animal Hospital staff members will be minimizing direct human-to-human contact while following all CDC recommended hygiene practices.

We are doing everything we can to provide a safe and sanitary experience when you visit us. Thank you for your understanding and cooperation.

Sincerely,
Creekside Animal Hospital